NOTES OF CHAPTER 1 : BUSINESS DRIVEN TECHNOLOGY


Information Tecnology's Role In Business

• Information technology is everywhere in business

Information Technology Impact on Business Operations

Information

•Data - raw facts that describe the characteristic of an event

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•Information - data converted into a meaningful and useful context

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•Business intelligence – applications and technologies that are used to support decision-making efforts

Data, Information and BI

IT Resources

IT Culture

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Organizational information cultures include:

•Information-Functional Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager’s input each time a new sales strategy is developed.

••Information-Sharing Culture  - Employees across departments trust each other to use information (especially about problems and failures) to improve performance.

–Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.

•Information-Discovery Culture - Employees across departments are open to new insights about crisis and radical changes and seek ways to create competitive advantages.

END OF CHAPTER ONE